Contact Us

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We are here to help make your experience as pleasant as possible. The following are additional ways to contact us:

  • 866.712.STEP (7837): Our friendly customer service representatives are available during business hours, Monday – Friday from 8:30 am until 5:00 pm EST. In the event that all of our team members are busy, please leave a message and you will be called back promptly. Messages left after 6 pm will be returned within the next business day.
  • BLOG:  The SafeStep Blog is a great way to stay informed on updates on a variety of topics relating to the utilization of the Medicare Therapeutic Shoe Program and other SafeStep programs. Feel free to share your opinions and learn from others who participate.