We are here to help make your experience as pleasant as possible. The following are additional ways to contact us:
- 866.712.STEP (7837): Our friendly customer service representatives are available during business hours, Monday – Friday from 8:30 am until 5:00 pm EST. In the event that all of our team members are busy, please leave a message and you will be called back promptly. Messages left after 6 pm will be returned within the next business day.
- BLOG: The SafeStep Blog is a great way to stay informed on updates on a variety of topics relating to utilization of the Medicare Therapeutic Shoe Program and other SafeStep programs. Feel free to share your opinions and learn from others who participate.